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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6639 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,639 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that was provided to me with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan? Does it get any better!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend all customers buying Xbox controllers get the extended warranty. Xbox controllers are the only thing i regularly put extra warranty on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have then not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t buy protection but decided to with my security cameras and good thing I did. No hassle to replace cameras that just stop working properly in under 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel were wonderful help with my item to find out what was the problem and helped me fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped get everything up and ready to go for me with no trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are always worth it with newer technology. Don’t skip out on it, you may regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get extra coverage with geek squad protection.Had a issue in past my tablet dropped and broke screen.They gave new one with no hassle.I know it can suck to pay the extra $ for the coverage but at least you know you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best gift ever I got this brand work very well and love it it’s one of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is actually so clutch, the price is great plus it’s so simple to exchange the old item for a new one. My little brother has ran through so many controllers now I lost count. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont forget to get insurance when buying your eletronics its definantly worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Consisten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always available for me to contact whenever there is something wrong with my device! Very consistent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Return & Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security to have. Price is right to have to keep for your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my service here with geek squad and have recommended it to all my friends and colleagues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend you get the protection plan because they male sure you get a replacement quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saves a ton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that Geek Squad has your back when the unexpected accidents happen! The process is easy and you'll have your replacement in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime i needed help they always did what they could and helped me

    I would recommend this to a friend