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Customer reviews

Rating 4.8 out of 5 stars with 6357 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,357 reviews
  • Rated 5 out of 5 stars

    Cheers to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty never no problem always done with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great to have handymen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are print and resolve my problems when needed and promtly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for many items we generally purchase the geek squad warranties..they are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime anything goes wrong this protection saves me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality people and a Quality price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing amazing amazing amazing amazing amazing amazing amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a Xmas gift! I’m excited to see my kids face!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make it easy to replace any product. I would recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2year warrenty for a ps5 controller. $20 for the insurance and can get a brand new controller any time in the two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Playstation is better then xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally saved me 80$, just got a new controller and it was damaged while moving. Smart coverage! For 20$ get a new 80$ controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decide wisely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good purchase especially if you have kids who play often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, when it comes to geek squad, they’re an amazing company and if you don’t have this policy already, you should invest save yourself some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad must be the best at taking care of their customers, I’ve never had an issue with them, always when my stuff doesn’t work and my warranty is still active I get it replaced brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Morse road location are great. They help out 3 different times with the same repair because Microsoft is cheeks with doing their repairs properly.

    I would recommend this to a friend