Customer Ratings & Reviews

Great price for a warranty protection. Putchased at Best buy.

This service is sweet if something breaks or doesn’t work within the time frame it gets replaced

I dont get the Geeks for all my products, but when i do, it's worked out very well!

My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

Easily exchanged defective controller. I will always purchase protection with this type of product

I read reviews of this specific controller having issues breaking down so have the protection makes me feel safe if it ever does

[Employee of bestbuy] Geekssquad is a tremendous tool thats helps me secure the products i purchase

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

Necessary I always purchase. Product does not hold up under heavy use.

Over the years, the purchases from Best Buy accumulate even prior to today’s data collection. The support and ability to address today’s buying needs continues to be on the forefront of technical and commercial support for increased satisfaction in the buying process.

the controller i returned was not very good. but Geek Squad came through with the hook up. well worth the price

Geek squad must be the best at taking care of their customers, I’ve never had an issue with them, always when my stuff doesn’t work and my warranty is still active I get it replaced brand new

Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

I haven’t had to used it yet but according to what they

Excellent customer service every time I shop on 86th street in Lexington. Always fast help and the staff explains everything well when it comes to using the products.

[Employee of bestbuy] very nice, I can break my item and still bring it back, great deal!!

I buy a lot of electronics and always get protection.

[Employee of bestbuy] GEEK SQUAD is the best!!! They’re always so helpful and get the job done.

One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.