Customer Ratings & Reviews

The insurance plan is perfect for items over $100.

Best buy's customer service has always been very helpful and are a great company

Glad you guys are there when I need you. Way to go Geek Squad!

It’s nice having piece of mind when your product breaks and they are able to replace it at no extra cost.

Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

hopefully I won't need this for a nice long while

I’ve used GSquad numerous times and haven’t been disappointed ..I’ve had accidents with my controllers before and got it replaced with no hassle. I would definitely recommend to get along with your devices.

Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

These guys are great the are fast working and get your curbside order done quick thank you guys for the hard work

[Employee of bestbuy] This is better than expected Thanks! Appreciated guys!

covers stick drift and havent used yet but good safety net

I haven't had to use the replacement plan, but always get them because the price is great!

Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

Great warranty they are always helpful with you election with fixing solutions and replacing!

The warranty offered through BestBuy is the best warranty I have ever found! The best part is if you need to use the warranty you get the option of purchasing it again on the replaced item, which is magnificent!

Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?

Always reassuring to have this extended service. The Geeks Rule!!