Customer Ratings & Reviews

Works good and was cheaper than new. It also arrived fast.

I get this on my Xbox controllers as they break in a year every time. 20 bucks for a 60 dollar controller is great! Warranty ast two years!

I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

The best electronics warranty plans and easiest to use with the immediate replacement.

So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

Amazing customer service.Great warranty can return for a full brand new one.

Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

Good service Good service Good service Good service

Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

Great controller far more responsive than the elite.

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

Great headset but i always buy the guarantee just in case

I sure hope I never have to use this, but it's good back up. Hopefully I'll never have to use it, but if I don't, I hope Best Buy doesn't screw me over and not replace my TV for me if it does go out.