Customer Ratings & Reviews

it's great im a clumsy person so this is perfect for all the clumsy people and the people who have products with some type of errors

Had bought this for a set of headphones fir my son. Well almost a year in and they broke (accidentally), took to BB and they changed out no issues at all.

Always the best to protect even if you don't think it's worth the cost.. Just Do It!!

It does what it says, the replacement cost seems a little too much for what it offers, apple care or Samsung care might be a better option.

Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

Very great customer service i like it alot very cool

This insurance works well if you have any issues in your product, they replace quickly and you do not have to waste your time because they respond fast .

Worth it. Better deal than most I say. And I’ll say.

Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

i’m pretty sure this is a warranty. who doesn’t want there stuff protected?? especially expensive electronics. should always extend warranties on products because most manufacturers only put 1-2 year limited warranties.

No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

I love this controller! It fits very comfortable in my hands

I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

I the geek squad coverage is definitely worth it never an issue with returns or exchanges

At the moment I'm grateful for not having to use it but glad that I have it in any case

Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.