Customer Ratings & Reviews

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

All buyers should seriously consider acquiring the extra insurance.

Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

I love the fact that there are no questions asked and they just hand you a new one

I purchsed the 2 year replacement plan for my xbox contoller. I love that if my controller breaks I can get a replacement at my local Best Buy store and get back to gaming.

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

Love this service i buy my electronics only from best buy just for the geek squad service protection plans

Perfect for going against sweats. And the warranty makes it totally worth it

The agents helped me out quickly and were very kind as well.

I love the customer service at the Brandon location.

100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.

easy shopping experience. Friendly employees. Pleasant shopping experience.

I love the warranty and it comes in handy and use it a lot

Awesome coverage and very quick when you need your product fixed or replaced.

I can hit it with a brick and they would replace it

Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

You can't go wrong when purchasing the replacement plan from geek squad it saves me a ton of money I have a gamer household to maintain LOL