Customer Ratings & Reviews

Normally don’t buy extended warranties. But PS5 controllers seem to have stick drift after only 6 months if use and PlayStation customer service is the absolute worst so not taking any second chances with this purchase. Although NOT cheap getting it for the peace of mind!!!

Worth every penny to get the extra protection on your purchase. No questions asked just return it back to the store.

The have great costumer service , very helpful l I recommend them

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

It’s nice to have some assurance place on an expensive device just incase things go wrong

The agents were able to help me check what the issue was with my device and gave me many option to choose from!

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

Great Service to have just in case!! Give you some comfort knowing someone can help right away!

Got the 2 year warranty, Sony needs to fix the stock drift and they make it difficult even inside your warranty to fix it, Best Buy makes it easy so that’s nice.

Always get this if you can. Especially on handheld devices. Worth every penny!

I am new to the protection plan. But so far, the protection plan is great. A friend of mine recommended me to get it and he said he was able to trade his old one in for a brand new one!

I buy the guarantee to be sure that they will respond to me with the quality and I will have the peace of mind that if something is damaged without problems they will give me a solution, I am highly recommended to acquire them, I have a very good reference that it is the best thing to do when acquiring products here

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

Always really good to know you have a back up plan in case something expensive is broken

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

When you purchase any electronics, I highly recommend you buy the insurance. I’ve done it for years. They always take care of my products. You never know when you need it.

Definitely protect your stuff people. Technology is finicky and likes to break down for no reason.

This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

Supposedly they replace your stuff if it breaks. Haven't had stuff break yet.