Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,295 reviews
  • Rated 5 out of 5 stars

    Geek squad replaced my watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my other watch was not counting my steps /calories and not all my calls was coming through geek squad was there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan 2yrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't purchase items without protection. Come in handy, if and when item stops working. No hassle returns. Love it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Smart agents

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents are so smart they know everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty ever hands down I will not ever buy anything from any where else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help with my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good geek squad team and very helpful sunlandpark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service you can trust!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, friendly, and fast. Easy to do returns or exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for kurieg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure to get geek squad protection plan. Gives peace of mind when buying items that might break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and helps you sleep at night if it's a high-priced product, but always prone to damages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this plan because if anything happens mechanically i can get a new one on the spot granted if they have the supplies in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in clutch. I’ve never had any issues with my products when it comes to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for for my Xbox 1 controller because of the reputation they have. Just protecting my investment.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Eyes emoji

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discovered an infinite money glitch so that's cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added security of knowing if it stops working I can geek squad, it's priceless.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is very important 2 years is more than enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it to buy the warranty. These game controllers never last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a safe bet to cover your purchase with geek squad warranty. Cannot go wrong with adding this to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty for a product I bought. Very glad that it was offered with the item I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed the TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very knowledgeable. I'm very satisfied with the quality of work done with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is always worth it. If something happens it’s easier than replacing all together.

    I would recommend this to a friend