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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6360 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,360 reviews
  • Rated 5 out of 5 stars

    Beast headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very nice and easy to use love all and every bit of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange for broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty and service are much better than expected and definitely worth the added cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept me feeling secured about any possible damages to my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting my products when anything happens to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting my products when anything happens to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad usually makes things quick & painless for me when I have a warranty, so it’s always handy to have one on a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always great and I believe it’s a must for gamers who use controllers frequently and don’t want to keep buying a new one at full price when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy lives up to its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy no joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is all about honoring there warranty an I can say that because twice. Thank you for your understanding and taking care of me when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the geek squad replacement deal, they are super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection for my Apple watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Apple Watch Ultra 2 with this “extra “ protection. Hopefully I will not need to use it. But it’s there just in case.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are made with excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very helpful when I had to replace a PS5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a firm believer of protecting your items. The geek squad protection has saved me so many times. It’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product and Employees were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service great product everything was awesome from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked guarantee, definitely a must have in today's world of disposable electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold useless warranties for a long time, so I'm glad I got over my own stigma since they helped me out multiple times without issue. Being able to drive to a store and resolve it immediately is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller insurance claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

    I would recommend this to a friend