Customer Ratings & Reviews

Service is fast and reliable every single time. Thank you Bestbuy

No hassle. So convenient and quick. If they don't have the product in store they will ship it to you in a matter of days.

Love having the protection plan with them I’ve never had a bad experience with the geeks squad.

These bad boys are worth every penny. Nightmare if you dont have it but a breeze if you do. And that is facts, friends.

Good experience with these folks I will be back soon

Never had a problem when I needed to return an item

Just as a normal user I guess the controller is really good but how this is the first gen of Ps5 sometimes it bring problems by defaults, how the original controller of the Ps5 so i huess i feel safe now with the insurance for the controller.

It’s always worth getting a protection plan like this just in case anything is to happen

Bought a PS handheld controller… makes sense to buy this as they all seem to wear out within a year.

I was able to replace a defective unit with no issues.

Great price for insurance coverage. I always purchase this for everything

This service has helped on numerous occasions. Good job Best Buy!

I love Geek Squad! Their services are great and so is the coverage they provide.

Very time you buy something pay for guarantee. If is more the $200 you'll need it. Pay once worry less.

Always a great option to get a protection plan at Best Buy! It’s worth it and can actually help you in the long run.

Haven’t had to use it yet but gives peace of mind for those accidents that come up with kids.

So far I have not had to use the accidental protection, therefore I am unable to give an honest review without Geek Squad fulfillment abilities. Trying to stay neutral and give 3 stars instead of 1 or 5.

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Fantastic. We were in and out without absolutely no hassle and a brand new working xbox controller

Also a plus to have whenever electronics are involved and i know no matter what my os 5 controller is safe