Customer Ratings & Reviews

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

Geek squad protection works. I’ve had multiple products fail on me. All I have to do is just run into the store, let them know what happened, and I’ve got a replacement. Just like that.

Great help when in need can always count on them for anything

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

super helpful and quick, they are all super nice as well

This protection plan is as good or better than any other I've ever purchased for any product from any retailer. Typically reasonably priced, I recommend for most any valuable purchase.

This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

The protection plan covers so much and is worth every penny. In my opinion, a lot more easier in some cases just to go through Best Buy protection plan as opposed to the manufactures warranty

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

Very good offer and provide protection to your device.

Easy to use. Never had a problem with exchanging with warranty.

[Employee of bestbuy] The protection plan are great to have. Its also easy to get stuff replaced ot fixed with it.

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

Super helpful and always knows their knowledge about everything

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

She was very nice and made the transaction very easy

The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store