Customer Ratings & Reviews

Ive cracked my screen this the second time and the geek squad has maid it simple for me each time .

It’s nice to have some assurance place on an expensive device just incase things go wrong

The geek squad warranty and service are much better than expected and definitely worth the added cost!

Always nice to have reassurance that this plan will replace my equipment if something goes wrong

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

always get the geek squad replacement deal, they are super helpful

Great product and very durable. Only problem is when I mix certain fruits with ice they don’t blend as well, maybe I should try adding a water or milk mixture .

This is great to have to ensure that you electronics are covered I’ve always took out insurance on certain items

Always really good to know you have a back up plan in case something expensive is broken

I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

Perfect if your skeptical on the build, make or longevity of it, always better if make the trip in-store beats the postal wait

I place bestbuy warranty on everything that i buy from them. I have kids, thus things tend to get broken. Bestbuy's policy on returning broken or malfunctioning items is much better than any electronic store that i purchased things from.

Its pretty hit or miss with the geek squad. They know a ton and can help but cost wise its a bit much. If you have the warranty for the item that always helps but i had a problem with my pc and they wanted to charge over $300 to look at it and keep it over night. I ended up looking it up on youtube and fixed the problem.

The return was quick & painless, received full refund thanks to having the additional protection plan offered by Best Buy!!!

I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

Haven't had to use the protection replacement plan yet but happy i got it. The headset is great and sturdy but you never know when something will happen. Having it and getting a replacement for 2 years is better than paying 100.00 if something goes wrong

Great service, reliable i am glad i bought their service

Great service easy exchange after the product was faulty they didn’t give any problem made a simple return or exchange for same product

There’s nothing better than the feeling of knowing you are secure no matter what oopsie life throws at you with your technology.