Customer Ratings & Reviews

[Employee of bestbuy] Getting total tech is the best solution for every case in your home from mounting tv, to surround sound and pc also total tech helps you ..

This has always been helpful!! We highly recommend it!

Great headset. Great deal. Great cheap 2 year warranty

My razer headset went out after a year thanks to the two year warrenty I was able to get a new headset with no issue.

All the employees are incredibly talented and excel in their respective roles.

I have had all kinds of serves and paid lots of money and at the end when i want to but a claim they try to change my more money but geek squad does what they say they are going to do excellent work you get your moneys worth

Always get the protection plan. You can never be too careful

No hesitation they replaced my product within two years!

I purchase the accidental replacement every time I purchase something from Best Buy. Sometimes I never have to use the protection plan, but there are times when I needed to use it. I feel good knowing my product is covered for 2 years with a free replacememt.

Listen I buy all my electronics from Best Buy even my cell phone and I always get the protection plan Best Buy offers one of the best protection plans out there point-blank hassle-free no problems at all when it comes time to warranty something that's broken

I always buy extra warranty on high ticket prices. You never know when you might need it. Some quality for items don't always hold up. Best Buy is great at making sure you get your replacement for your item or make sure they come out and fix it fast.

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

Great product and very durable. Only problem is when I mix certain fruits with ice they don’t blend as well, maybe I should try adding a water or milk mixture .

The agents are always fair with their plans. Always ready to help and get the best solutions to people at moments notice.

They have never given me any problems with returns and replacements. This is the only place I like dealing with warranties.

Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.

Great for added assurance to any product you purchase

Absolutely love the geek squad. They always help me

It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

The agent was exceptionally nice and professionally responded to every question I had.