Customer Ratings & Reviews

Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend

This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

Best warranty around. Selectively only buy from best buy for the great warrenty service

Always provide quick and effective service, I have done many repair and replacement vendors but Geek Squad is miles above everyone.

We always get protection in our electronics, so great

Controller broke and they replaced it for me with a brand new one no questions asked.

Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

First time getting the warranty it was really easy to get and is really necessary.

Some may question purchasing a warranty but to me when you make an investment in an item that is going to get plenty of use, an extended warranty is a small price to pay for peace of mind.

I place bestbuy warranty on everything that i buy from them. I have kids, thus things tend to get broken. Bestbuy's policy on returning broken or malfunctioning items is much better than any electronic store that i purchased things from.

Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

100% worth every penny. Replaced with no questions asked.

always get the protection plan from best buy it has saved me a couple times

I feel as if my controller is constantly being protected by the higher ups, because it has not even cracked once in the 700 times I’ve dropped it.

This plan is excellent because they honor it even if their policy changes midway through your warranty.

I have had all kinds of serves and paid lots of money and at the end when i want to but a claim they try to change my more money but geek squad does what they say they are going to do excellent work you get your moneys worth