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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6633 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,633 reviews
  • Rated 5 out of 5 stars

    Recon 70 ps4 xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but i always buy the guarantee just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Comfortable and great sound and microphone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having a care free warranty. So many scams out there these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have some assurance place on an expensive device just incase things go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand good sound quality to keep me locked in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty that you could trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller insurance claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great!!! Feels great in the hand !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is So Needed for Some Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was always able to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are always top notch! Can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always really good to know you have a back up plan in case something expensive is broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servíce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan for controllers etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy your warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the warranty because it did come in handy when I dropped it a few times. It’s worth getting it incase it breaks or stops working.

    I would recommend this to a friend