Customer Ratings & Reviews

Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

If something is worth buying and you think there is a high risk it could be damaged why not spend a few extra dollars now and protect it.

Will give you peace of mind if anything goes wrong it will be fixed at no extra coast

Great help when it comes to my husband who goes through controllers frequently

They took care of my replacement since my headset broke and were really chill.

Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

So far so good. Hopefully I will not need it in the future.

Best buys protection plans are always great. Theyre literally the only store i’ll ever buy them from just because of how easy they are to use and how much they cover.

Excellent service and no problems with it, overall experience perfect

2 year warranty always saves you, and if you dont want the same product they will give you a bestbuy gift card for with the same value

I always get warranties for electronics and big items, especially because it doesn't cost very much more. Always good to have piece of mind if something decides to break or so working. Haven't used it yet though.

Geek squad protection offers peace of mind. Todays electronics aren't made to last, so get the warranty and give yourself some extra time

I will not buy products without the Best Buy warranty! It’s the best any store has to offer! No hassle ever, just walk in and get new item!!

After a year the controller stopped tracking, but, sadly, I really like the shock blue color.

The agents are helpful with providing services and opinions to make the best and correct purchases.

Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

Used this in my sons laptop for college. Unfortunately he got a laptop that had a small defect, the geeks worked with us and on the second return gave us a new one.

Very handy in case the controller get damaged and the price on point

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.