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Customer reviews

Rating 4.8 out of 5 stars with 6362 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 6,362 reviews
  • Rated 5 out of 5 stars

    Painless Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    painless service. walk in, give them device, walk out with functional device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy exchange with the protection plan. I will always get one for my controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is why you add this to your PC purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is important to be insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is So Needed for Some Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is actually a 2 year Geek Squad service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff I can replace my bad controller with a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential add-on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for when the bumpers wear out or if thumbsticks get stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty program, one of the best I ever brought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 2 year warranty for all of my product! mainly controllers cause they do end up not working. Mostly stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took in broken XBox Elite controller, walked out with a new one within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but with the new purchase Of PlayStation remote this is great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection has been beneficial for me in more ways than I could imagine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection plan, what more can be said? Thanks for the protection I guess. hahaha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service made an appointment and got it next day and it took one day for them to fix my computer.. good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are more than worth it! Have saved my rear end more than once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love having geek squad its a life saver an can't what to buy again from bestbuy

    I would recommend this to a friend