Customer Ratings & Reviews

Love the insurance it never a hassle great customer service. I always like to purchase my insurance with Best Buy for all of my electronics.

Very easy return and exchange on a broken elite controller.

Yes if you getting some very expensive pls get it. You thank yourself later

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

Prompt return of the defective items and i was given new replacement immediately.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items

Great deal and protection plan even if you think you wont need it its always a great idead to add it to importan things.

I got the turtle beach head phones it was the best gift I was advised to get the sound quality was perfect.

Amazing headset, I love Best Buy, and geek squad great

I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

I always recommend the warranty on anything that has moving parts

Great response time and comfortable. Cool clicking noises.

Love how I can go in and get my broken device replaced with the same product

I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

I don't buy anything without it. Really. It's saved me repeatedly on electronics that are prone to bricking.

For its price you get ALOT, functional buttons, mute buttons, remapping buttons and more!