Customer Ratings & Reviews

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

Purchased coverage for 2 PS5 controllers because they have issues over time. I was told I would just have to return them if they go bad and receive a replacement

Would recommend to buy the warranty because you will never know when the items I buy don’t work later on

Customer service, is very helpful patient with people and respectful!

The best I can’t even express it better customer service is the best

Amazing, the only word to describe it is amazing!!

This was the best thing to invest into, my husband needed to replace his controller and we had zero Hassel in store.

Thankfully I haven’t had to use the service, but I do see that the warranty is still active after almost two full years

Get this if you want protection for 2 years, Love that Best Buy just replace most item right there and then instead of making you wait for replace (on most item).

When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.

Its always best to get a protection plan on things. You never know what could happen!

It’s a warranty you might need. Maybe not but better safe than sorry for those big expensive purchases. Always hassle free when I do have to exchange a defective product.

Really good service made an appointment and got it next day and it took one day for them to fix my computer.. good service

Awesome purchase recommended to everybody that I know

The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

Never have an issue whilst making a return with geek squad

I’ve run into some technical issues with headsets in the past and this is a lifesaver, I can not encourage people enough to get this.

Always get the protection plan well worth it! You won’t be disappointed with their customer service