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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6365 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,365 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the best for when life happens or a new puppy eats your item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like life insurance for your electronics!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never invested in geek squad protection until I was advised that controllers were covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, have to replace due to left stick center drift issue after almost 2 years. thankfully best buy has a warranty you can buy for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always coming through! If you are buying something expensive just guy the warranty and thank me later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with PS5 controller purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind for my purchase of a wireless PS5 controller is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical in the beginning but then after looking into it the plan was well worth it definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how easy exchanges are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make the exchangeing process really easy I was in and out within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get with all my products when I buy from here it’s honestly the best thing you can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and courteous. Best of all they don’t waste your time and really try to help you as quickly as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service protection is the best thing I could ever purchase it pays for itself and definitely a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection cause you never know. Better than having to get a new one full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a service plan on some purchases. Number of times I've had to return a product after the return policy date and I was able to swap out for a new product or at least get the money back on a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got a plan. Was worth every penny and I dont have to pay more than I would have without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a hard time deciding if to buy this warranty or not but im glad i did if anything happens to my product geek squad takes care of it i have bought it for other products and happy i did..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance policy to have - things happen when you least expected it so it os one thing you dont have to worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it on items that have long term value for you. Protection plans from Best Buy always come in handy with a straight up replacement most times for the items you have protected. Def recommend on high end items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out insurance on your devices. It’s worth it even if you don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been nice to have but not need…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great service to have to support things even though we haven’t had anything break that we needed them for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know so mean products last a long time, but it doesn't hurt to have them covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for PS5 controllers. Also would use this protection for tvs and consoles.

    I would recommend this to a friend