Customer Ratings & Reviews

Bought it for a real Xbox controller due to having one made from garbage by SCUF that lasted 2 months. Hopefully I don’t have to use the replacement warranty on a real Xbox controller.

Works great. Looks fabulous on my kitchen counter.

My nephew loves these, he does a ton of gaming, and they work perfectly. Sound is clear, loud they do exactly what they should.

Happy to have it in case I need to have something replaced.

Haven’t had to use but bought for just boys scooter just incase!

Geek squad is the best thing Best Buy could have done they fix or replace everything. Which gives me an ease of mind knowing that if my son breaks anything I can get it replaced

Used it to replace my controller that ended up with stick drift and sticky button and disconnected problems but they replaced it with no worries and gave me a new 1

It was a great experience and I use this almost daily!!

With the cost of items these days, this is a no brainer for certain items. For example, Game Controllers, Tablets, phones, PC components and so on. Anything that takes a lot of wear and tear in normal use.

if you are in the fence about a warranty. on products like a gaming control you know if you game its going to eventually break. no brainer

The plan is always nice to have especially for when I need to replace my product. Quick and easy use and swap

Always feels good to have protection over purchases that can break

Great controller for the switch. I’ve been through a few of them but each one always feels amazing!

Not available returned 3 times already, do not recommend

When things go bad unexpectedly and then you remember you bought the 2 year product replacement... I've never had an issue with BB when it comes to product replacement.

This is an amazing warranty, I have been using it for years now and it’s so worth it! High recommend it!

This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such

Bought a pair of astro A50s those i would never reccomend to anybody at all their firmware is absolute trash and doesnt download and then you are stuck with a $450 garbage. With that being said i also purchased the 2 year geek squad warranty and am very pleased with that and the services provided with that! I will never purchase another electronic device from anywhwre else!

I've gone through three Xbox controllers in the past 2 years. Get a warranty.

I live the geek squad. Theyare very knowledgeable at what they si. The wait time is not long and you will get great service.