Customer Ratings & Reviews

Was great service when I had my washer under warranty

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

Nothing beats having warranty on your controller especially when it's such an easy progress with geek squad. Came in expecting to have difficulties like other stores usually do but the whole process was nice and easy to do and left me felling happy with trusting Best Buy's Geek Squad.

Geek Squad Replacement has been my go-to solution for tech troubles. Their seamless process, speedy service, and coverage for accidents have saved the day countless times. From laptop glitches to accidental drops, they've got it all covered. Their professionalism and efficiency make them a trusted ally in the world of technology mishaps. If you value your devices, Geek Squad Replacement is a must-have safety net.

the workers at my best buy made it fast and easy to add the warranty

Scuf valor pro controller is fast responsive now with 1000hz very responsive halls effect stick no drift at all PC

I cannot stress this enough! Buy this protection, it’s beyond worth it. My son’s dog chewed through the cable of my Logitech shifter due to lack of supervision (son’s fault). Brought the old one in and swapped it in seconds. Also, bought the plan again, you know, just in case of lack of supervision. *wink*

Handled everything appropriately and conveniently.

Love this controller ! Super reliable and customizable.

This has been an excellent option to buy with some of my purchases. When I needed a replacement, it was super quick and easy.

Good plan definitely worth it if you end up breaking your head set! Perfect for items over $100

Great customer service and great warranty price for my controller

My son's controller broke and the geek squad got me an appointment the next day! Very fast service ☺️

Awesome insurance super awesome store I love best buy

This warranty is great for my PS5 controller because it always breaks somehow whether it’s drift or the trigger messes up but I always need to replace it within two years, so I always make sure to buy it for the controller. It’s very easy to use. I just take the controller to Best Buy and they let me pick out a new one.

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

Excellent attention fast service, check the item, and express replacement.

Good to have for issues my future IT tech wife can't fix for me yet

Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!

Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.