Customer Ratings & Reviews

I think this is a good product to have if you have a lot of computer issues. but sometimes it's just easier to buy a new computer or laptop as once the thing has issues you will continue to have issues. I took my laptop in a bunch of times. I just broke down and bought a new one.

I am extremely satisfied with the warranty i purchased i come when broken or not working properly get a new product no questions asked and i buy a new warranty on top of that

This good service for low price!!!!! I use this series for Protection Elite 2

No regrets. This is a very good controller, and accessible. No complaints!

I'm so thankful for having the Geek Squad Replacement plan. It's saved me so much money! Gaming controllers and headsets tend to wear out so, when you buy them the plans are essential! I have personally gone through 6 Xbox controllers out of which I only paid for 3. Plus the customer service is top-notch! Best Buy and Geek Squad is my go-to for electronics!

Great controller. Super good for Call of Duty games. Adjustable triggers, adjustable color, adjustable drift movement. This controller is insane. 100% recommended

Great program when you need it. Have easily replaced multiple controllers.

Great buy for the price no regrets at all. Everythings works as intended

Turtle beach has a great audio quality headset but I have a heavy hand and I’ve had about 2-3 different pairs in the past 5-8 years of gaming which isn’t bad tbh .

Great protection service for protection. Highly recoodmend for almost any product!

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

Great service if anything happens to the product, fast and easy return process.

Best Buy has the best extended warranties available. Though as it varies in price per item, some items it seems to cost a little too much when adding the extended warranty. I bought it for my PS5 controller. I think it's great insurance for controllers as they are statisticlly bound to fail. They basically give you a second controller (Gift Card) for only $19.99. Of course you have to give back the initial, broken purchase. I get the extended warranty for all my electronic purchases. I always try to get the accidental coverage. Most times, I use the coverage more than it costs in the long run. I'm also a big believer in insurance.

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

It is the best service to have for electronics and of course my PC and TV.

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

Andy was very patient and helpful with helping us choose the right laptop we need.

Very good service. Efficient and effective. Excellent.

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.