Customer Ratings & Reviews

Love the Geek squard replacement service. I always purchase it when i get something from BestBuy. It saves money and time.

Anytime I've ever had any issues with any appliances I purchased from best Buy, the service always meets or exceeds my expectations.

I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.

I had to return this item but the geek squad made it effortless. Thank guys. Keep up the good work.

Figure this is a must for any item that has a high chance of issues due to frequent use.

So glad to have added the accidental coverage. It saved me $250 in this case. The controller it was tied to stopped responding to trigger fires fully.

great service. would definitely go back to these guys in the near future.

I buy a lot of electronics and always get protection.

Came in and mounted TV exactly where I wanted it. Very nice employees.

Always great services. Never been dissatisfaction.

Each time I have called on Greek squad I was treated professionally and friendly. They were knowledgeable about my issues and handled them in a timely matter. I am elderly and like most have come in contact with younger generation that don't want to deal with our lack of technology, but Geek Squad has always been very patient with me and my 100s of questions.

Geek squad service is always excellent and worth getting for devices that may require additional support if used a lot.

I haven’t had to used it yet but according to what they

I had no problem getting my son’s controller replaced. I went to the store and they pulled up my geek squad protection purchase with no problem and they gave me a gift card to get my son’s controller replaced online because they were sold out of PS4 controllers in the store. I liked the fact that I was able to get it replaced online and not just in the store because it could have been a long time before I was able to replace it while in some stores they don’t have the online option.

Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

Geek squad always seem to help peolle when they need it the most.

We knew we needed a warranty considering he broke his last headset putting it on his head.

I always have great service with Geek Squad would definitely recommend.

Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

Best Buy stands behind their warranties. Never any problem with returns