Customer Ratings & Reviews

Very quick to answer the questions and fix the product very polite and understanding to your needs

GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

Best Replacement service ever. you definitely gonna get your moneys worth.

Always very helpful and if you know stuff breaks so it's great to have in case needed.

Haven’t had to use it but good to have on items and are a good amount of money.

Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

gives me a peace of mind knowing that my dualsense edge controller is protected

A warranty is almost a mo brainer for controllers due to the stick drift issues and it's nice to know if it should ever happen you'll be covered. Do yourself a favor and just get the warranty if yoire debating it. You know what they say, it's better to have insurance and not need it than to need it and not have it

You are out of your mind if you dont pay for the service. Granted, there are some items that i feel its not really beneficial for but the geek squad service has saved me so much money in replacement costs that i cannot help but to encourage the small up front fee

Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.

Have used their geek squad warranty dozens of times over the many years and only ever had one issue with it but it was resolved quickly and of little inconvenience to me. Would 100% recommend them to anyone looking to get their stuff setup or even just to get a warranty for it. Great people and great company!

Excellent customer services and on time response for the ticket.

This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such

I live the geek squad. Theyare very knowledgeable at what they si. The wait time is not long and you will get great service.

Have always bought the protection plan and will continue no hassles

I get Geek Squad Warranty on everything I purchase. Definitely worth the money and is super convenient. Only had good experiences with it and the reassurance of having warranty for two years makes all purchases worth it. Highly recommend!

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

I love going to Best Buy to buy stuff I need for my gaming pc

Great controller. Super good for Call of Duty games. Adjustable triggers, adjustable color, adjustable drift movement. This controller is insane. 100% recommended

Turtle beach has a great audio quality headset but I have a heavy hand and I’ve had about 2-3 different pairs in the past 5-8 years of gaming which isn’t bad tbh .