Customer Ratings & Reviews

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

I buy a lot of electronics and always get protection.

Necessary I always purchase. Product does not hold up under heavy use.

The young men that helped me were awesome. They answered all my questions about refresh rates and resolution they also helped me on the website to look for other accessories for my gaming computer build.

I dont get the Geeks for all my products, but when i do, it's worked out very well!

Great support with returns and makes the process efficient

When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

This protection has easily been paid for each year that I’ve purchased. There is ALWAYS some question or issue that arises that I need assistance with for any of my electronics, and Geek Squad has always resolved it.

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

[Employee of bestbuy] Geek squad customer service was awesome. They always have the answers to my questions and fix any issues I have.

This service is sweet if something breaks or doesn’t work within the time frame it gets replaced

Always great services. Never been dissatisfaction.

This juicer delivers on promise. I have no complaints so far. It's a good deal for a wonderful product. Now I juice at least three times for the week, not only for me but for my family as well.

great great what you should expect, should be the standard

Easily exchanged defective controller. I will always purchase protection with this type of product

[Employee of bestbuy] Geekssquad is a tremendous tool thats helps me secure the products i purchase

Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

Warranty is usually worth would highly recommend!!