Customer Ratings & Reviews

Best warranty in the business. Purchase electronics at best buy specifically for warranty.

I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20

A must have for any electronic purchase. Buy it with all purchases

Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

Good choice to add this it is definitely worth it!

Getting the protection plan is not only smart but is definitely worth it in the long run

I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

I love it don’t regret purchasing this item from you guys

Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

I always get the geek squad service just in case I never know what can happen to my electronics

[Employee of bestbuy] The geek squad always comes through love my protection on it

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

I like this I give to my friends she so happy she nice