Customer Ratings & Reviews

Good value, well worth it , though we haven't had to use it yet

i’m pretty sure this is a warranty. who doesn’t want there stuff protected?? especially expensive electronics. should always extend warranties on products because most manufacturers only put 1-2 year limited warranties.

If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

This is amazing from Best Buy, especially for my PlayStation 5 controllers as they can start being defective after a few months from the stick drift!

great helpers giid customer service thank you always use them

Its great to actually buy a warranty from Best Buy so if it quits working i can take it straight back to the store and they replace it or refund purchase instead of sending back to the company i'll always get the Best Buy warranty on any future big item purchases

Excellent plan that protects your devices. I highly recommend this for any device.

We have used the geek squad replacement quite a bit in my house and has saved use from a lot of money with 4 kids and a husband things happen so very useful when needed.

The agent was so great with helping me make the best decision and purchasing my devices

They truly help you with any questions or products that you are having problems with.

Warranty on controllers is a must! Dont worry about Stick Drift any more

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.

Had a warranty on a PS5 controller. Two years of coverage. Used it today the process was very simple. Just walked in to the store and exchanged the broken controller for a brand new one and walked out.

I think this is a good product to have if you have a lot of computer issues. but sometimes it's just easier to buy a new computer or laptop as once the thing has issues you will continue to have issues. I took my laptop in a bunch of times. I just broke down and bought a new one.

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

I personally feel the purchase of the 2-year protection would depend on the item you brought. If it is a phone or a TV then I would say buy a higher-year protection for high price items.

The agent was very helpful with my return and the purchase of my warranty

This is worth the money if your devices are highly used. I’m glad we purchased.

Phenomenal. It is a great thing to have on all of your products.