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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,608 reviews
  • Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless head phones work great. They really keep the outside sounds out and have a good clear sound. The first pair actually broke after 3 months. The microphone just fell off while I was using them and I was not hard on them. I had the warranty so they were easily exchanged for a new pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamelevans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That controller is so cute, but I will buy more and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it! It'll save you so much money later on. Accident and defects happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there for You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! I have used them for years, and adding a protection to a play station controller is worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top of it and quick to answer. Any questions I may have. It’s great. I purchased this with everything everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the best so you spend less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My turtlebeachs always break so figured it was time to get some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for many items we generally purchase the geek squad warranties..they are always helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure to get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty has been great so far. Everytime I have to go get help with an appliance, they have been a really great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would recommend to anybody?Good morning, to buy an affordable headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is amazingly a wonderful play to shop. Love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend this. I never purchase anything with out it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around, they try to fix my watch it wasn't posible so rhey give me a new and all this in 5 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent optional coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely get this when I purchase some things. I’ve also used this many times during coverage period. It’s great and no hassles they replace item or refund you if it’s no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Reliable protection, quick support, and peace of mind!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have and thankful I had it. The geek squad service is amazing and I couldn't be happier with how they helped me through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good to have, it pays itself off after one use.

    I would recommend this to a friend