Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,608 reviews
  • Rated 5 out of 5 stars

    Sometimes necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make it easy to replace any product. I would recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quick and easy absolutely love it and it’s always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a protection plan................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty from geek squad almost no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad 2 Year Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad 2 Year Warranty is a must have when buying electronics. I get this with every purchase from Best Buy and I've never had any issues returning or repairing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something from best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good whatever it is I bought years ago I forgot what it was lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know if and when something happens to my controller it’s completely covered! And I like that they promote this option in store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy fixing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great im a clumsy person so this is perfect for all the clumsy people and the people who have products with some type of errors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decide wisely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good purchase especially if you have kids who play often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great to have handymen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are print and resolve my problems when needed and promtly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan saved me so many times. I’m so glad I that I purchased the protection plan. Bestbuy accepted the damage product with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this and never is going to get a different warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for gaming equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a controller without geek squad it’s a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does It All

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this is a given, but Geek Squad is amazing! Such a big help in anything related to product, or any tech device. Geek Squad has your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced controller quickly!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty got me a new controller for free with warranty then got another warranty for 11 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Always getting my items on time. Best location

    I would recommend this to a friend