Customer Ratings & Reviews

It is great. Like color i get it when i want works everytime

it’s was great they do a good thing when it comes to electronics

All I can say right now is that I am GLAD I got this plan--actually, I have a few of them on other products. You wouldn't believe what they'd do for you. Find out for yourself when you get a plan.

The customer service team is very helpful and friendly

Glad to know I can be stress free using my product just incase anything happens in my rowdy household lol

When I had an issue with my controller they replaced it with no problem

Got the 2 year warranty, Sony needs to fix the stock drift and they make it difficult even inside your warranty to fix it, Best Buy makes it easy so that’s nice.

Love the controller I have been buying from here for years now.

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

I'm not sure what I even bought this 2 year protection plan for... I continue buying the replacement plans for things because Best Buy honors them and the return/replacement is no hassle at all. Once I remember which item I bought it for....

The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

Persistent in great customer service spectacular response

Never had an issue with them. Resolve your problems quick.

as always geek squad accidental protection is a great buy for all purchases you can count on them too fix your product or replace I would never be without geek squad protection for any of my purchases

[Employee of bestbuy] Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

All the employees are incredibly talented and excel in their respective roles.

I always buy guarantee on headset beacuse my kids use them every day

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

[Employee of bestbuy] geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

I'm a person that breaks things all the time and this has been my saver for everything.