Customer Ratings & Reviews

Service was great and easy to work with at Best Buy

Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

When you dont get it you need it. Always get it. What could it hurt. Other than your pockets in the long run, because you have 2 buy it again.

This is a threat store with everything you need or looking for, great costumer service, I recommended

I really really like Geek Squad never had in issue when any of my items need repairing.

I love the product and so does my daughter. We are enjoying game night wven more now. Thank you.

Great customer service. Very helpful when I had to replace a PS5 controller

Helped me out plenty of times when my controller gets stick drift . Love geek squad

You should always protect your big purchases, especially if you're accident-prone like me or you live in a house with cats that like to knock things over.

Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

Always great to have your mind at ease with the extended warranty

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

Received quick and efficient. The Geeksquad warranty encouraged me to make my purchase.

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

Best Buy geek techs are knowledgeable and understand.

Geek squad always does A+ work. Plus the warranty is always accepted without making you jump through hoops. You know your equipment is i jb great hands!

Always Get this with your electronics , zero hassle always when it comes to utilizing the service.

Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!