Customer Ratings & Reviews

Always tell myself I have to get it when I get it loved it

I'm indifferent I've never done the protection plan and I've never needed to use it before but with how much vibration and feedback there are in the controller I figured it was worth getting.

Need the coverage to make sure your keep our replace your purchases.

the best thing you will ever buy , true warranty with no question ask unless they got to fix it. but the great part its always in store no third party love this warranty only buy it at best buy

Its always best to get a protection plan on things. You never know what could happen!

Geek squad policy is great and if repairs cant happen they will give you the purchased value of your item to put towards a new one.

Always get the protection plan well worth it! You won’t be disappointed with their customer service

How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!

Geek squad protection has come in clutch every time

Geek squad protection has come in clutch every time

great controller, have to replace due to left stick center drift issue after almost 2 years. thankfully best buy has a warranty you can buy for that.

I always recommend this insurance. My kids just love to smash and break all my stuff. If it want for geek squad id have nothing nice.

Hassle free return and exchange. Very good policy.

Customer service, is very helpful patient with people and respectful!

Good to have just in case specially when your spending money on electronics . Most of the time you don't need it but its good to have it just incase specially on more expensive items

The best I can’t even express it better customer service is the best

Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!

Decent and smart to get because PS4 controllers break to often

Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

Great help highly recommend. Very professional and helpful