Customer Ratings & Reviews

Haven't had to use it yet this product but I have used geek squad in the past and I am confident that they will do an excellent job if the need of their services arise in the future

I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

We bought 2 of these 2-year accident replacements for the controllers we bought for our grandkids. We haven’t had to use them, but feel good there are there when and if they need them.

I personally haven't NEEDED to use their service yet but im glad that there is an option to certify for such thing and for such a small price as well. The safety and health of any device in insured.

Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

Not bad at all the time it’s good for beginners :)

Amazing, the only word to describe it is amazing!!

always get the protection plan from best buy it has saved me a couple times

Great insurance plan. Have had yet to use for the most recent products however, when used in the past very easy.

Purchased this glacier white controller for our grandson. He loves it and still using it to this day

Never have an issue whilst making a return with geek squad

Awesome purchase recommended to everybody that I know

[Employee of bestbuy] What isn’t perfect about this protection they will switch out the controller of anything happens !

Good warranty never have a problem on a claim they always help you

Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

You won't regret purchasing the 2 year protection. If something happens to your purchase, geek squad will make the repairs for free or replace the product by issuing a gift card with the value of the item on it.

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.