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Customer reviews

Rating 4.8 out of 5 stars with 6515 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,515 reviews
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the that they always honor the replacement and never give any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for PS5 controllers. Also would use this protection for tvs and consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing that if anything happens, I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know so mean products last a long time, but it doesn't hurt to have them covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love and appreciate the Geek Squad and the coverage from the plan, have used it a time or two and is totally worth the hassle free experience of swapping out your items if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the best for when life happens or a new puppy eats your item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy replace of a controller. Worth everytime you get stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my device immediately!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!!! Spend all my money here when it comes to tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have this. It is worth it. I don’t have to worry to go out and buy another headphone when it broke for my son. They will get you a new one when you have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had to use my Geek Squad Warranty twice. There was no hassle and has save me close to a $1,000. I highly recommend getting a warranty on electronics that you use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Very helpful in helping fix or replace my items! I always get the extended warranty on my hardware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how easy exchanges are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make the exchangeing process really easy I was in and out within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best glad I have some insurance lol yeahh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly people, were able to answer all my questions and start me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection really saved me from buying another controller full priced. Better to have it and not need it and need and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my questions accurately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened to my concern about product and help me fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again! I go to this location alot and they only have quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the protection for my electronics just incase something happens. They have always been loyal to replacements if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection! I love them if there is any problem I can bring the item in and get it taken care of without a hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast service. Best in the business! Solved my issues quickly! Definitely recommend.

    I would recommend this to a friend