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Customer reviews

Rating 4.8 out of 5 stars with 6621 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,621 reviews
  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it looks just like a photo haven't had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent nice service, go to store and trade for another item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my boyfriend and he love it. If anything goes wrong he will be able to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better plan around and easy as 123 even if you dont wanna go in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy-Cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have for buying Nintendo Joy-Con controllers hands down. Eliminates the hassle of being short a controller while you wait for them to be repaired. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free state of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms giusy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team at geek squad are extremely friendly and knowledgeable any electronic equipment that I have ever bought from best buy it is well spend money knowing what you buy it is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always fix or replace your item when damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again! I go to this location alot and they only have quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an insurance policy in case something goes wrong with the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had warranty on I believe a controller for this service, perfect replace was easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and asked for help with setting up everything and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my drifting ps5 controller. The $20 is cheaper then having to buy a new controller or sending it back to sony for a fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must have when you purchase anything from Best Buy. Always a good idea to have some peace of mind in a protection plan that is very easy to exchange if you have to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best inTown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squads warranty is one of the reason I buy all electronics at Best Buy. Being able to walk in and replace in store is indispensable. They customer service and hassle free process is first rate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get connected to any geek squad member. They know any equipment to fix and handle .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure i will be satisfied and no have problems with this extra warranty if I need to use it. I have had geek squad ins for yes for my computers and had no problems using it when I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this service is a must and peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me from worrying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is when buying protection services for my devices. Definitely the best services from Best Buy!

    I would recommend this to a friend