Customer Ratings & Reviews

[Employee of bestbuy] Easy to use; best product for its intended use. Would recommend to anyone.

Amazing. My son would charge his controllers when he went to bed. This is the best option without keeping your playstation on all night

The agents mounted several TV's and did it quick and helped me while I could cook

I would highly recommend always getting the 2 year geek squad product warranty plan highly worth the extra money. If anything breaks you can return item very easy. Great plan to have on all electronics.

I think this is for my new PlayStation controller. I always get geek squad

Love love LOVE geek squad warranties they are so combiner and hassle free when it comes to repairs and replacements!

Great, fast service. Best in the business! Solved my issues quickly! Definitely recommend.

A must have for PS5 controllers. Also would use this protection for tvs and consoles.

Very nice to have peace of mind for my expensive items.

Having a replacement plan is always great. The Geek Squad people have always been great if I have had an issue.

Hope I don't have to use it, but I use my xbox controller so much, it might come in handy. Great peace of mind.

Yes....accidents do happen so sometimes it is wise to get a replacement plan! I am just not always in agreement with the cost f them.

Bought it just in case, you never know. It's weird, if I buy insurance it never brakes or fails. If I don't, it does fail or something. I'm not taking that risk anymore.

I always get insurance on everything I buy. It’s one of the main reasons I purchase items from Best Buy. If they didn’t have this protection I would probably buy my electronics for Walmart.

I love the way if it has normal wear and tear or if anything happens to it I can bring the product to my local store and have it replaced right then and there no questions asked!!!

I know so mean products last a long time, but it doesn't hurt to have them covered.

This is a must for any accessories you buy from Best Buy because it protects you incase anything goes wrong. In a world of technology everything can go downhill very quickly!

So glad I got the replacement plan. My son used his controller and then one of the keys started to stick. Having the replacement plan took care of replacing the controller and made my son happy.

I think best buy 2 yr accident replacement on xbox wireless controller is great. It is a bit pricier than some but if they can fix ir replace in the store they do it right then,no mailing it it.

Bought this just in case there some stick drift or other problems down the road. Never had a bad experience replacing my device with the warrant coverage.