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Customer reviews

Rating 4.8 out of 5 stars with 6515 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 6,515 reviews
  • Rated 5 out of 5 stars

    Never leave without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase a product that I plan to use long-term without getting this plan. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Having so much fun with my control and absolutely love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap warranty and I know they got my back if anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this so we got it and it was the best desicion we made because he can change the parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing , just a little worry about how it heats up if i use it alot but other than that , its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with the guy who do me the change return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Must-have for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for all my teen's products and it has been a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth the price of the cost get a brand new one if yours stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All gamers should purchase a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan on electronics. You never know what could happen. BF is a Madden junkie so I spend a lot on controllers. The plan saves me money over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this product yet, but it has worked great in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged my controller with stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast went up to the checkout as i was instructed by one of the employees and got everything done up there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences. Whether it be getting items repaired or replaced is always fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Service PKG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thinking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy and it do com in handy because never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reasonable priced warranty for your controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty Service for the Xbox Controller was a great price. Hopefully I won't have to use it, but if I do, I am sure the service will be great like in the past with other warranties I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my warranty and I always get it as Best Buy has eas no hassle warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costumer service , I exchanged an Item and the person that help me out it was so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just replaced a headset for kiddo and love that he was able to find a working headset.

    I would recommend this to a friend