Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6515 reviews
(6,515 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Never leave without it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchase a product that I plan to use long-term without getting this plan. Great value for the price!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Having so much fun with my control and absolutely love the color
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got it for my controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really cheap warranty and I know they got my back if anything were to happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted this so we got it and it was the best desicion we made because he can change the parts
I would recommend this to a friendRated 5 out of 5 stars
Will always add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung s23 ultra
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing , just a little worry about how it heats up if i use it alot but other than that , its amazing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service with the guy who do me the change return
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Replacement Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Must-have for teens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for all my teen's products and it has been a lifesaver!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty is worth the price of the cost get a brand new one if yours stops working
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
All gamers should purchase a plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get a protection plan on electronics. You never know what could happen. BF is a Madden junkie so I spend a lot on controllers. The plan saves me money over time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use this product yet, but it has worked great in the past
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Exchanged my controller with stick drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast went up to the checkout as i was instructed by one of the employees and got everything done up there.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had good experiences. Whether it be getting items repaired or replaced is always fast and easy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Have Service PKG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart thinking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was quick and easy and it do com in handy because never know what will happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A reasonable priced warranty for your controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty Service for the Xbox Controller was a great price. Hopefully I won't have to use it, but if I do, I am sure the service will be great like in the past with other warranties I have had.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my warranty and I always get it as Best Buy has eas no hassle warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent costumer service , I exchanged an Item and the person that help me out it was so professional
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just replaced a headset for kiddo and love that he was able to find a working headset.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
