Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6418821
See Details

Customer reviews

Rating 4.8 out of 5 stars with 6392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 6,392 reviews

  • Changed out headset quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is so cool love the purchase peace of mind with the protection

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • This is definitely it must have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this daily. I even bought some for Work and everyone uses it. We love it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • More expensive but worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with in store replacement on items, instead of mailing it in with a claim like other retailers

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection plan on Nintendo Switch joycons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan on Nintendo Switch joycons. So far I haven't had to use the plan, but I have used the Geek Squad plan for another item years ago and they took care of me with no issues.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great product for value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, been running smooth for months now. I would recommend for ps5

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Cool team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does their best to help. That’s why I would recommend them

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Easy to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back some headphones and they were really easy to work with. Replaced the item the same day!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • PlayStation controller replaced quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • PlayStation controller replaced quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Will always add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great ser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plans. I always get this and it is an easy no hassle warranty.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plans. I always get this and it is an easy no hassle warranty.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plans. I always get this and it is an easy no hassle warranty.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Steelseries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I love this item a lot and u will love it too.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy any product wjthout getting the geek squad!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very knowledgeable and always know the answers to our questions

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Easy process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy a warranty here. They make it such an easy process

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Owned for almost 2 years. Haven’t had a issue with them.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Protection coverage. 2yrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case there some stick drift or other problems down the road. Never had a bad experience replacing my device with the warrant coverage.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 111, Showing 2,201-2,220 of 6,392 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.