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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6392 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 6,392 reviews
  • Rated 5 out of 5 stars

    A reasonable priced warranty for your controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty Service for the Xbox Controller was a great price. Hopefully I won't have to use it, but if I do, I am sure the service will be great like in the past with other warranties I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth getting, wish i had gotten it before my ps5 controller had stick drift. it would of came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good for controllers, you never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a described. I used this during a dinner made thing much easier . Blades are pretty sharp and a bit noisy but overall I like the different easy attachments a d easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to swap out my headset no problem. Definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant stress this enough! Love best buy warranty! Replace items 9 out of 10 times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you own a controller for the kids and the big kids too ,like me lol, you never know when there might be an accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always nice and there for you when you need assistant with fixes or potential exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love Best Buys extended warranty. Thank you Best Buy for offering perk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good option, good quality.and we are grateful for this help and it benefits a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never fails. Easy replacement ! When my tech has issues they try and fix it or replace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never fails. Easy replacement ! When my tech has issues they try and fix it or replace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection Plan in electronics by far! Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr z

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bby now has an even better warranty plans that wallys and i would never purchase any item with out the safety of a good strong warranty like bbys that stand behind their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These remotes are comfortable and druable compared to their PS4 counterparts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your controller from damages. It is a good insurance policy for serious gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox controller was warranted by Best Buy. Great customer service.

    I would recommend this to a friend