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Customer reviews

Rating 4.8 out of 5 stars with 6515 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,515 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance on everything I buy. It’s one of the main reasons I purchase items from Best Buy. If they didn’t have this protection I would probably buy my electronics for Walmart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with in store replacement on items, instead of mailing it in with a claim like other retailers

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your good ol geek squad replacement, it breaks, u get a new one. Not hing else i could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 year service warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend always getting the 2 year geek squad product warranty plan highly worth the extra money. If anything breaks you can return item very easy. Great plan to have on all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so bc I have broken a controller before and this saved me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are there for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad know their stuff when it comes to things malfunctioning! they get to the point and are swift with their answers as to why the item is malfunctioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting for your electronics, games and accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting for your electronics, games and accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all questions ee may have with any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Replacement GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GSP-Replacement program. Product that was defective was easily replaced with a brand new one hassle free. It’s definitely worth it if it has the R next to the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and would recommend to anyone with a PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and would recommend to anyone with a PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out headset quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best warranty you can buy. I have used it many times and I will always buy it with my best buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back some headphones and they were really easy to work with. Replaced the item the same day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longest latest gaming headphones I ever had used before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they were fast and were really friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Get it with all my purchases. Quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat a good Geek Squad warranty lol. Hopefully I don’t have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the replacement plan. My son used his controller and then one of the keys started to stick. Having the replacement plan took care of replacing the controller and made my son happy.

    I would recommend this to a friend