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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6627 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,622 reviews
  • Rated 5 out of 5 stars

    Geek squad service pack is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other company can even get close to geek squads no questions asked replacement warranties. I use this warranty alot with my peripherals and just in case my appliance has an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service always available with the answers i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get replacement plans on the items you love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are the best because it covers you from yourself. Just go to a store when you start to have problems, get an exchange or store credit to replace it with another unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does their best to help. That’s why I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I had a remote for my switch to stop working and just in cases we had more issues I would be covered. The first remote stopped working after the first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is so dope. They talk everything and anything about your product and it’s protected and they’ll set up everything and break it down for you so there’s no surprises!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smooth return experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to swap out my headset no problem. Definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty with electronics. My son loves his games so warranty is a must for us. Definitely a huge help! They are quick and easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steal of a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price of 35 bucks. Has two back buttons that can be programmed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice having peace of mind with the wellbeing of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if your purchase needs to be serviced, depending on the problem they will attempt to fix it in store or ship it out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with protection plans with Best Buy has been great. Fortunately I haven’t needed to use it on too many items. But it’s nice to have the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection warranty on all of my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont forget to get the "peace of mind" of this service. Gotta have the replacement warranty from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on top of things when a customer needs assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan it covers the product in case something happens.

    I would recommend this to a friend