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Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,516 reviews
  • Rated 5 out of 5 stars

    It is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental plan because you never know what you can encounter and it is worth spending a little more to be safe than sorry

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Best gamimg controller. I use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and geek squad went above and beyond to make sure everything from my old computer was transferred to my new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics, then this is the protection you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insure your product!!! Can NEVER!!! be too careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but any warranty is good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this service has really been the best decision. We have toddlers and accidents happen and they helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy. highly recommend! The ease of using the warranty. You don't have to worry of something going wrong with your new purchases. Best Buy makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental replacement for 2 years. Another member benefit at bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and knowledgeable, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have purchased the two-year replacement plan fr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the two-year replacement plan from geek squad on several occasions and we were glad we did every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not pay the extra for qeek squad for all your devices. It’s covered if you have accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage to be on the safe side of my new laptop from breaking and old laptops that need cleaning or just to be looked at. I know it will come handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it most things I buy but also I can just walk in to get things fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get there warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend No question asked They will swap it for a New product. I always get a warranty for all my stuff at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is perfect when you have kids and they overuse a product or you get surge damage. It is easy to exchange for a new product and keep on playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my mom replace her broken laptop 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for what they provide, especially for accidental replacement. Very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway good to have the geek squad warranty, because the manufacturer warranty always suck.

    I would recommend this to a friend