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Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 6,516 reviews
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Especially when your manufacturer warranty has run out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with protection plans with Best Buy has been great. Fortunately I haven’t needed to use it on too many items. But it’s nice to have the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bang for your Buck, if anything happens to your electronic devices its always insured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan for my devices all the time just so i can fell safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like knowing i have a great protection plan for all my devices and bestbuy definitely has one of the best plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for Nintendo switch controllers issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the switch controllers dont love the fact that they dont last. You have to get the warenty with the controllers because they wont last more the 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is so dope. They talk everything and anything about your product and it’s protected and they’ll set up everything and break it down for you so there’s no surprises!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech, its a no questions asked policy. Got foe my xbox controller. Hopefully i dont have to use, but i generally get a new controller once a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Staff Are Great & Knowledgeable About Best Buy Products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get replacement plans on the items you love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are the best because it covers you from yourself. Just go to a store when you start to have problems, get an exchange or store credit to replace it with another unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is essential when you have console remoye in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service pack is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other company can even get close to geek squads no questions asked replacement warranties. I use this warranty alot with my peripherals and just in case my appliance has an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I had a remote for my switch to stop working and just in cases we had more issues I would be covered. The first remote stopped working after the first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smooth return experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection plan. Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad service when available. I sure beats having to pay to replace an item right after the manufactures warranty goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy solution to get another controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy just replace the controller no issues! Really fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use it for repairs and other similar issues, good service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad made it easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to return easily due to deffective connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because the controller always breaks so this always makes sense to purchase

    I would recommend this to a friend