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Customer reviews

Rating 4.8 out of 5 stars with 6524 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 6,524 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Don’t skip protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain the extra protection is worth it. Customer service is always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fails in many departments, just not warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know if this program really helps with anything. I have never got the help I need on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this in case my controller gets right stick drift. recommend for anyone who plays good amount of time as it’ll be a low price to replace a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can buy. No questions asked. I’m really happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good warranty for these Xbox controllers that don’t live long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for my electronics! Best to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always had excellent service and had any problems resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe warranty is a no ask question warranty the customer service reps are efficient and get you a new product immediately it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy a product without heaven Geek Squad They handle anything if something should go wrong and if it can't be fixed they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there to help me replace or fix my items that are electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you’ll need it. Better to have it and not need it than to need it and not have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best bring your defective device in store and exchange it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is always worth the price. Always fixes any issue you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Connects easy. Looks great. Sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always works well with me on exchanges or returns!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with returns or exchanges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan. Never buy something over $40 and not get the plan. It comes so clutch and rids you of any anxiety when it comes to taking care of your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been getting protection on xbox one controllers and headsets. Found well worth it. No question aked when return for replacements and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am always being covered! Know that they are always there!

    I would recommend this to a friend