Customer Ratings & Reviews

My son love these controllers and has several of them. Just brought him this one as one of his stockings stuff for Christmas. One advice that I have is! if you have anyone that is a hard gamer like my son put the warranty to protect for stick drift.

Overall best warranty ive ever had highly recommended

Best tech guys always so good and full of new information love the warranties in all my products they are always reliable Bring my ps5 dual sense controller got it change right away great service all the time

Great service and customer care and support with problems with any products i may come across......

Always buy your protection, you insure your house and car, insure your products as well. Factory warranties are never as good as best buys geek squad protection!

They are very helpful to our questions and concerns. They don’t rush you off. They seem to understand our concerns and fully explain for understanding.

Gotta have geek squad protection on my kids electronics to keep them going in case they break.

I love going to Best Buy to buy stuff I need for my gaming pc

Excellent customer services and on time response for the ticket.

This is a king of things that must have, I would say mandatory when talking about Game Controller.

Works as advertised, bring the broken item into a Best Buy and they will replace it or give you a gift card of the same value so you can buy another of whatever you need. Say they stopped making the model and upgraded, you can get the upgrade!

The best thing you can buy when you shop electronics. Local stores so you just stop by have your defective product exchanged or completely refunded minus the protection plan of course. Electronics are an investment for your entertainment so protect your money. I have had two 75 inch TVS replaced at no cost but another service plan. The tvs have been newer and better models so to me it’s a win win.

Very good headphones very clear sound and fast charging

Some products are built to last and sadly others are built to last just long enough for the next models to drop so it’s important to research and know which companies do what. If you spend 8 hours a day using something then you probably need extra protection on it. Results vary from person to person. For instance, if you have a gaming channel, it doesn’t matter how gentle you are with your controller when you cut down 10000 trees a day in Minecraft you will wear out that stick and button and it will start to drift or stick on you and be useless for a clinch shooter game. Or if you’re a food guru fitness nut that eats 6 meals a day you probably use your blender way more than most people for shakes and food prep so it WILL wear out faster than advertised so it’s smart to pay a bit extra to get the 2 more years warranty where the guy with the gaming channel that only uses his blender once a month to make margaritas probably doesn’t need the extra protection. So think about it’s cost and how much of a problem it will be to replace if it breaks and decide what extension warranties are right for you.

Amazing! Great help overall, satisfied everytime I go

Always do a great job don't know what I would do if this wasn't available.

Service was quick and efficient. Everything went great.

The Agents Were Great In Helping With Any Repairs…!! I Highly Recommend…, You Never Know What Kind Of Curve Ball Life Throws At Ya …!!! Just Might COST Ya….!!!

The protection plan has saved us many times. IT IS WORTH IT!! We hesitated getting our 12-year-old a laptop, but after the ease of getting one replaced, we can get any electronic as long as we have this protection plan.

Have always bought the protection plan and will continue no hassles