Customer Ratings & Reviews

Well worth the money for the peace of mind it gives us.

It was a great experience and will always shoot at Bestbuy

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

Love this so much. Replace broken things for new things

Always fast and easy never have to go through any stupid stuff

Amazing product and changed the way I purchase with best buy

Always get the warranty on products like controllers. I bought this on the PS5 controller and it will definitely save me because I play a lot and fully expect the "drift" issue to happen. Simple swap and good to go. Best Buy is very good about honoring these and rarely give you any grief. This is why I keep going to retail instead of getting electronics via online vendors, especially that rainforest one that sells the awful warranty from Square Trade.

Figure this is a must for any item that has a high chance of issues due to frequent use.

Good.It's something that served quite well. tankss

I had the best customer service today. She was very helpful.

Need to have for kid and adult items things can always go wrong but with 2 year warrenty Best Buy is always helpful with a return or replacment

My PS5 controller was drifting so I came by and replaced it. The staff was amazing as always and I got in and out with a new controller in less than 5 minutes.

Geek Squad is an essential for any computer purchase.

This protection plan is a must have accidents happen and Best Buy makes it a very easy process to get you a replacement!

Safe yourselves alot of headaches in the future, buy it

Purchased for my grandson’s Xbox controller Worth the money especially since it’s going to get a lot of use

I always recommend an backup then none! With protection or whatever u want to call it it better and indeed to have

We knew we needed a warranty considering he broke his last headset putting it on his head.

This is a nice feature for the PlayStation controller. But unfortunately, Sony does not provide a fluid amount of this product. It’s very hard to get I’m glad Best Buy has it more often than others.

Very very helpful when I was having Issues with my laptop