Customer Ratings & Reviews

Salvarez helped me out a bunch with finding the right controller and the right plan for paying. Super friendly and inviting. Got along well with his coworkers and wasnt afraid to as for help when something came up. Overall a great experience

Always is it and came in handy!!! Would be the best items I’ve order!!

On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

I like this I give to my friends she so happy she nice

If you're buying Joycons, like I did in this instance, they promise to replace it if they begin to drift. My first pair of Joycons started to drift a little under 2 years in to owning them, so if that happens to my new ones, then this should, in theory, replace them. Who knows if the guy was lying to me or not if this situation does end up happening to me but I will take his word on this.

I love it don’t regret purchasing this item from you guys

The ability to replace this product worries free with a simple approach is why I love the Best Buy 2 year warranty program. I don’t buy it for every product, but I love it for electronics such as the Elite 2 Wireless controller

Works every time without fail. Ive never had it not work

The Agents really helped me at the checkout line will be seeing them soon

Best purchase I have ever done for my kids electronics he has had his Nintendo’s switch for a very long time and thanks to have geek squad anytime he has damaged something he can easy get it fixed or replaced within a few days.

A must have for any electronic purchase. Buy it with all purchases

good costumer’s service and very nice and they all are nice

You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

Overall great experience If my coffee maker goes bad I can just get it replaced

I love the customer service at the Brandon location.

Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!

The protection plan is a must have. My son wears down his controllers way to often. With this plan, we can just go to Best Buy and tell them of the problem and we can go get another comtroller. This is especially important if you buy a controller just for looks but it plays like poo. Make sure to renew after you get the new controller.

I can hit it with a brick and they would replace it

Haven’t used yet but glad to have it in place just in case

The geek squad protection is actually so clutch, the price is great plus it’s so simple to exchange the old item for a new one. My little brother has ran through so many controllers now I lost count. 10/10