Customer Ratings & Reviews

The protection plan is a must have. My son wears down his controllers way to often. With this plan, we can just go to Best Buy and tell them of the problem and we can go get another comtroller. This is especially important if you buy a controller just for looks but it plays like poo. Make sure to renew after you get the new controller.

Don’t buy a controller without geek squad it’s a must!

I NEVER purchase electronics without purchasing protection. What I love about Best Buy is that returns are an easy process. Tell them what’s wrong with it and they’ll replace it with the same item if available.

holding up well compared to the last one I got. love the white color - lightweight but not too lightweight - feels perfect in my hands (woman here) would buy again!

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

Love the warranty from geek squad almost no questions asked

Love this service i buy my electronics only from best buy just for the geek squad service protection plans

Amazing ! Always getting my items on time. Best location

Great when used with electronics. Helped me with Xbox controller purchases and returned with performance issues after 2 years and used the money again to get a new one

Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

Great headset would recommend to anybody?Good morning, to buy an affordable headset.

I like the peace of mind from a protection plan. Thanks.

Worth every penny amazing product very happy with my purchase

Must get when buying a dual sense (ps5 controller).

Used b4 never disappointed when I’ve had to use it!

Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Love the geek squad warranty never no problem always done with ease

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.