Customer Ratings & Reviews

Its the bestest like Nicki Minaj said but i just really want that giftcard.lol

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

Good controller, easy to pick up friendly staff that definitely needs to be appreciated

this was perfect for my headphones i got this just in case anything happened

Good way to continuously get a controller for cheap once it breaks

These guys are great the are fast working and get your curbside order done quick thank you guys for the hard work

Excellent customer service every time I shop on 86th street in Lexington. Always fast help and the staff explains everything well when it comes to using the products.

Great idea to protect your investments, for a reasonable price.

I always get the insurance coverage when I purchase at Best Buy. It makes life so much easier and I breath easy that my item is covered for at least 2 years.

great helpers giid customer service thank you always use them

Good value, well worth it , though we haven't had to use it yet

When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

easy to use and most importantly easy to understand the policies, love working with them

Got this for the gamer headset for my 11 yr old son. Love how it covers everything from accidental to defective. Had it on the old one I bought him a couple years ago and before the replacement policy was up the left side stopped working. My husband went in with the old headset and they literally gave him full credit for my old headset and was able to get brand new ones.

I always get the geek squad service just in case I never know what can happen to my electronics

Geek squad for the forever win! Never buy anything without it~ especially w kids!

As someone who works for a tech company it’s important to have coverage on certain items. Controllers are something you definitely want insurance for as the analog sticks always go due to repeated actions like pressing forward to run.

Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

Perfect for going against sweats. And the warranty makes it totally worth it

I've always had the best experiences when purchasing the warranty. Customer service always treats me great.