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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6603 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,603 reviews
  • Rated 5 out of 5 stars

    Beat the system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase because in two years I can bring it in and get a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad you guys are there when I need you. Way to go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers stick drift and havent used yet but good safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was In n out in less than 2 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't have to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers joy-sticks are designed to fail after 6 months. With the geek squad service, I don't need to worry about having to pay full price for a brand new controller when the joy-stick fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my gamer kid! Absolutely loved it and is now a PlayStation kid instead of Xbox lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed Me The Best Controller To Purchase For The Value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good weight, durable, well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    holding up well compared to the last one I got. love the white color - lightweight but not too lightweight - feels perfect in my hands (woman here) would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total positive buying experience/ past and present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, the purchases from Best Buy accumulate even prior to today’s data collection. The support and ability to address today’s buying needs continues to be on the forefront of technical and commercial support for increased satisfaction in the buying process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when used with electronics. Helped me with Xbox controller purchases and returned with performance issues after 2 years and used the money again to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giving a helping hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy's customer service has always been very helpful and are a great company

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Warrenty is worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller that was damaged and the warranty saved me from having to buy another controller for 60$. Works great and is cost-effective! Got another controller in no time and barely cost me anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reassuring to have this extended service. The Geeks Rule!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feeling good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is better than expected Thanks! Appreciated guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must on expensive purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend getting this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

    I would recommend this to a friend