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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6511 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,511 reviews
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when used with electronics. Helped me with Xbox controller purchases and returned with performance issues after 2 years and used the money again to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t make any purchase without that protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift no prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty on controllers is a must! Dont worry about Stick Drift any more

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad swapped out my ps5 like it was nothing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, I can break my item and still bring it back, great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fast and great job.cleaned up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep calm and protect on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is always a great buffer to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad protection is awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geekssquad is a tremendous tool thats helps me secure the products i purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly an knowledgeable no fuss and can solve you problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with my return and the purchase of my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamelevans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That controller is so cute, but I will buy more and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers the best warranties. I’m a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. They were also very helpful when i had issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRENTY ALWAYS #1 WITH GAMING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ALWAYS THE BEST item to accompany a PURCHASE, when purchasing Asseaaoriea for gaming consoles. If product breaks or malfunctions, it is slot of , $$$ to replace a gaming piece over and over. When if you purchase the WARRANTY/REPLACEMENT WARRANTY, for 2 yrs or whatever. You have piece of mind. Knowing your not waiting $$ and are able to enjoy item baught

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was In n out in less than 2 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan that protects your devices. I highly recommend this for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality people and a Quality price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is the best!!! They’re always so helpful and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad helped repair my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset

    I would recommend this to a friend