Customer Ratings & Reviews

Always helpful and quick with whatever I need when I’m looking for help

The guys at the Morse road location are great. They help out 3 different times with the same repair because Microsoft is cheeks with doing their repairs properly.

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

These controllers joy-sticks are designed to fail after 6 months. With the geek squad service, I don't need to worry about having to pay full price for a brand new controller when the joy-stick fails.

Great to have incase of accidental damage or out of factory warranty

I love geek squad it puts my mind at ease when having any issues with my tech

Warranty is worth it.always protect your tech. You never know what can happen

This is worth the money if your devices are highly used. I’m glad we purchased.

Honestly geek squad is the best. I get all my electronics from Best Buy and always get the warranty. Unmatched!!

I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

Definitely worth the money to buy the 2year no questions asked replacement!

They truly help you with any questions or products that you are having problems with.

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

Good price bought it for my son for Christmas. Can’t wait to give it to him.

The agent was so great with helping me make the best decision and purchasing my devices

Honestly, when it comes to geek squad, they’re an amazing company and if you don’t have this policy already, you should invest save yourself some money

its good to have, it pays itself off after one use.

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

Geek squad customer service was awesome. They always have the answers to my questions and fix any issues I have.