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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6511 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,511 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Reliable protection, quick support, and peace of mind!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful for unforseen circumstances, and has been a very good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Playstation is better then xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate our cashier that day for offering the warranty because with out it , I would of gotten a new headset due to my dog destroying my most recent one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2year warrenty for a ps5 controller. $20 for the insurance and can get a brand new controller any time in the two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is amazingly a wonderful play to shop. Love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally saved me 80$, just got a new controller and it was damaged while moving. Smart coverage! For 20$ get a new 80$ controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad alas ready to assist you in your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my laptop for work and wouldn't be able to leave it at the store. The tech came to my house figured out the problem with two different items and the problem was resolved in an hour or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend this. I never purchase anything with out it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service i buy my electronics only from best buy just for the geek squad service protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best controller I ever had I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the best so you spend less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My turtlebeachs always break so figured it was time to get some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional in everything is very fast I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it! It'll save you so much money later on. Accident and defects happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add on the protection! Always seems to come in handy when you least expect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad always very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance if you ever need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually purchase these replacements for most of my items at Best Buy because of the added protection in case something goes wrong. Had to use it one time on my stereo headphones for a listening device and the process was easy. Best Buy came through with the replacement product with no issues. Great insurance to have just in case you might need it.

    I would recommend this to a friend